{ claus.conrad }

A workaround for Jungle Disk restore problems

đź“… Jan 21, 2011
⌛ 1 minute

When trying to restore a backup taken using Jungle Disk Server Edition on a workstation running Jungle Disk Desktop Edition I received the following error message:

Could not download and open the backup vault database

Error Details (Jungle Disk Desktop 3.12 Win64)  
------------------------  
xOverwriteFailed - Failed to rename backup database to final name (file in use?): C:\ProgramData\JungleDisk\cache\cfjd2-us-mmdb\XXXXXXXXXXXXXXXXXXXX-backup.db  
Exception Code: xOverwriteFailed (144)  
Time: 20-01-2011 21:09:03 (GMT+1)  
Detailed Message: Failed to rename backup database to final name (file in use?): C:\ProgramData\JungleDisk\cache\cfjd2-us-mmdb\XXXXXXXXXXXXXXXXXXXX-backup.db  
Error Location: BlockBackupManager.cpp:1062 BlockBackupManager::ExecuteDownloadAndOpenDatabase  
via BlockBackupManager.cpp:1098 BlockBackupManager::ExecuteDownloadAndOpenDatabase
Text

To solve this problem I had to follow these steps:

  1. Stop the Jungle Disk service on the restore machine
  2. Rename/delete the “cache” folder from C:\ProgramData\JungleDisk
  3. Start the Jungle Disk service
  4. Click “Restore files” in the vault’s menu in Jungle Disk monitor
  5. The vault database is downloaded - twice. During the second download, click “Cancel”.
  6. Click “Restore files” again.
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