{ claus.conrad }

Page constantly reloads after logging in to Outlook on the web

📅 Oct 08, 2016
1 minute

When logging in to Outlook on the web (sometimes known as Outlook Web Access or Office 365), sometimes my browser constantly reloads the page, switching between different domains, but never showing anything but a blank page. I was able to solve this in Chrome as follows:

  1. Click “Settings” in the menu, or enter “chrome://settings” into the address bar:

  2. Scroll down and click “Show advanced settings…”:

    Screenshot showing the link 'Show advanced settings...'

  3. Under “Privacy”, click “Content settings…”:

    Screenshot showing the button 'Content settings'

  4. Under “Cookies”, click “All cookies and site data…”:

    Screenshot showing the button 'All cookies and site data...'

  5. Enter “office” into the search box, then click “Remove all shown”:

    Screenshot showing 'office' typed into the search box

You might or might not have to login again after following these steps, but Outlook finished loading after I did this.